Vehicle Follow-up

Look up a customer’s Vehicle History by:

• License Plate Number
  
• Date Range
• Customer Name
  
• Invoice Number
• Phone Number
  
• Customer Number

• Create a Follow Up List that will give you a summary of work done on a vehicle or product sold. This gives you an opportunity to do a Customer Service Follow Up Call to make sure the customer is satisfied. This is also a useful tool for your Fleet Accounts. Give them a list, by vehicle, of all service performed on a periodic basis. This allows them to control their maintenance costs and keeps them coming back to you.
  
• View the History of a Customer’s Vehicle either on the screen or printed to paper. If a Customer has multiple vehicle’s the system will display them all. Then if you need more information, choose to look at the entire detail of a ticket or just the detail of the service work done.
  
• Once a Customer’s Vehicle information has been entered into the system, it will automatically pull back up for you whenever they come back. No more retyping of information over and over.
  
• Send out Postcards, either pre-printed or computer generated. Or, if you wish, print labels instead. You choose which customers you send reminders to based on the product previously sold or service previously performed, a service or product needed, a date range plus many other sorts. The key to success is to keep those customers coming back. You can choose to send out a Thank You Card to customers, for that extra bit of customer service. With 12 lines of 30 characters per line, you have plenty of room on the Postcard to get your message across. You might even choose to have pre-printed Coupons on the back of the card to maximize your advertising dollars.
  

Pop-Up Windows

Pop-Up windows allow you to see important information without cluttering up your screen. Some examples are:

• Inventory Inquiry
  
• License # Inquiry
  
• Trade-In’s
  
• Transfer Requests
  
• Government Sales
• Multiple Pricing Levels
  
• Customer Name Inquiry
  
• Claims and Adjustments
  
• DOT Numbers
  
• Fee Per Unit
• Previous Tickets
  
• Customer Phone # Inquiry
  
• Outside Purchases
  
• Back Orders
  
• Multi- Location Stocking Levels

You do not have to leave Point-of-Sale to perform additional tasks. You can "Hot Key" into:

• Inventory Maintenance
• Cash Receipts
• Customer Maintenance
• Inventory Receipts

Reports

• A Partial List of Reports includes:
  
  • Daily Sales Status
    
    • By Location - In Summary or Detail
      
    • By Salesman
      
    • By Tread Design - Choose to see all Groups or individual Group(s)
      
    • By Category - Choose to see all Categories or individual Category(s)
      
    • By Manufacturer - Choose to see all Manufacturers or individual Manufacturer(s)
      
  • Daily Cash Out
    
  • Order Status
    
    • Choose which tickets you want to see (Cash or Charge Invoices, Work Orders, Quotes, Transfers, Layaway)
      
    • Choose a Date Range and Print in Detail or Summary
  • End of Day Transactions
    
  • Lost Sales
    
  • Adjustment Claims Journal
    
  • Outside Purchases
    
  • Back Order Analysis
    
  • Advertising Analysis